Delivery and Returns

Refunds / Returns / Exchanges

BESPOKE OR MADE TO MEASURE goods , custom products (such as special orders or personalized items) cannot be returned, refunded or exchanged.  We also do not offer refunds or accept returns or exchanges for our Digital Downloadable patterns, illustrations or attended courses ( online or in person at London Location) unless cancelled 24 hours before ( this applies to courses only).

Please get in touch if you have questions or concerns.